Privacy Policy

Last updated 12 November 2026

1. Who we are

1.1 This policy covers the website volatic.app ("the Website"), the Volatic app for Windows ("the App") and the Volatic catalogue at catalogue.volatic.app ("the Catalogue"), operated by Ontiqo Pty Ltd (ACN 701 340 418), Daylesford, Victoria, Australia ("Ontiqo", "we").

1.2 Volatic 0.5 is a beta release.

2. Tools and the model

2.1 The App builds and runs tools on the user's computer. A tool, the rows entered in it, the files attached to a build and the model that builds it are kept and processed on that computer. They are not sent to Ontiqo.

2.2 At first start the App downloads its model files, 2.7 GB, from huggingface.co, operated by Hugging Face, Inc. Hugging Face receives the computer's network address with those requests. The files are then kept on the computer.

3. Ontiqo account

3.1 The beta is for testers signed in to an Ontiqo account. Signing in sends the user's email address to Ontiqo's account service at account.ontiqo.com, which emails a one-time code. The account is covered by the Ontiqo privacy policy.

3.2 The App keeps a key for the account on the computer, which identifies that computer to the account service.

3.3 The licence to use the beta is held in the account. When the App starts, and every six hours while it runs, it asks the account service whether the signed-in account may run the beta, and sends the App's version number with the question. For each account in the beta the account service keeps when the account joined, when the App last asked, and the version that asked.

4. Updates

4.1 The App asks https://download.volatic.app/manifest.json for the current version at most once a day. The download host, on Cloudflare, receives the computer's network address with that request. The check can be turned off in Settings.

4.2 An update is downloaded from the same host.

5. Maps

5.1 Where a tool has a map part, the App loads map pictures from tile.openstreetmap.org and looks places up at nominatim.openstreetmap.org, both operated by the OpenStreetMap Foundation. Those services receive the computer's network address, the area of the map shown and the place names looked up.

6. Connections to outside services

6.1 A connection to an outside service sends what its line in Settings says to the service it names. Nothing is sent to that service before the user allows the connection.

6.2 A key or token the user enters for a service is added to the App's requests to that service. It is kept on the computer only where the user ticks "Keep it on this computer", and otherwise until the App closes.

6.3 What an outside service does with what it receives is covered by that service's own policy.

7. Phone capture

7.1 The phone capture bridge is served by the App on the local network only. A note, photo or voice note sent from a phone goes to the App on the user's computer, where the model reads a photo and the App's speech program writes out a voice note.

8. The Catalogue

8.1 Sending a pack needs an Ontiqo account. A pack sent to the Catalogue is stored by Ontiqo on Cloudflare with the sender's Ontiqo account id.

8.2 Each pack sent is read by an automatic check that uses Anthropic's Claude API: the pack's contents are sent to Anthropic for that check. A pack the automatic check does not pass is read by a person at Ontiqo.

8.3 Where a pack has reading actions on connections that need no sign-in, the Catalogue tries them at the services the pack names, with the values the pack gives.

8.4 A published pack is public: anyone can read it and add it to the App.

8.5 Opening the Catalogue from the App or the Website sends requests to the Catalogue, on Cloudflare, which receives the network address they come from.

9. Crash reports

9.1 When the App stops unexpectedly it writes a report on the user's computer, in the folder Logs\crashes among the App's own files (on Windows 11, %LOCALAPPDATA%\Volatic\Logs\crashes). Reports are not sent. The user may attach one to a support request.

10. Support

10.1 A support request is made through the form at ontiqo.com/support and is covered by the Ontiqo privacy policy.

11. Website

11.1 Our hosting provider, Cloudflare, processes the network requests needed to deliver the Website, including IP addresses, as part of providing the service.

11.2 The Website uses Cloudflare Web Analytics, which counts page views without cookies and without identifying visitors. Ontiqo sees only totals.

11.3 Signing in on the Website goes through the Website to Ontiqo's account service and sets a cookie on the Website that keeps the user signed in there.

12. Contact

12.1 Questions about this policy: ontiqo.com/support.